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Drop Me a Line – I Actually Read This Stuff

Look, I’m not running some massive operation with 47 customer service reps named “John” who copy-paste the same responses. It’s just me, Graham, sitting in Toronto with too much coffee and a laptop that’s seen better days. When you email [email protected], you’re getting the real deal – my actual thoughts, probably with a few choice words about whatever casino pissed me off that week.

Got a sketchy casino experience? Want to call out some bullsh*t bonus terms? Or maybe you found a hidden gem that doesn’t suck? Hit me up. I respond to everything personally, usually within 24-48 hours (unless I’m testing some “exclusive” bonus that’s about as exclusive as a Tim Hortons lineup).

What to Expect When You Reach Out

Fair warning: I’m not your typical “customer service experience.” You won’t get corporate fluff or fake enthusiasm about how “valued” you are. What you will get is honest feedback, real advice, and sometimes a healthy dose of skepticism about whatever casino scheme you’re asking about. If you’re a casino rep trying to buy your way into my rankings – save your breath and our time. But if you’re a real player looking for straight answers about where to spend your hard-earned cash without getting screwed over, we’ll get along just fine.

Phone calls work too, though I’m more of an email guy. Don’t expect me to sugarcoat anything – if a casino’s trash, I’ll tell you it’s trash. That’s what keeps this site honest and why players actually trust what I write.